This Privacy Policy was last revised on August 11, 2010.

We Protect your Personal Information

The privacy of Southwest Finance, LLC clients and website visitors is important to us. This Privacy Policy explains the information we collect and save about our users and how we use it. This Privacy Policy is applicable to all clients and users who have used our website or service(s).

Privacy of Customer Information

The privacy of our users is very important to us and we employ latest technological measures to ensure that any saved information about our clients is secure with us. We take physical and electronic safeguards to protect stored data about our clients so it is not damaged or threatened by attacks. We evaluate our security measures from time to time and use latest data protection techniques including firewalls and anti-viruses.

Information we collect about you

We collect personal information from our users using several sources such as online forms. This information includes:

• Non-public personal information which you provide us when you contact us, fill forms such as an online registration form or surveys. The information can include your name, address, contact details, Social Security number, email address, telephone, mobile or fax numbers, and any other information you provide us when applying for a loan such as detail of assets and income, bank account information etc.
• History of transactions with us, such as previous payments, loan balances etc.

How do we use the collected information?

We collect two different kinds of information about you:

Personally identifiable information – This information is used to respond to your query or process your loan application as fast as possible. The information is also used to contact you from time to time to update you about latest website changes, and also to inform you about our new services. Personally identifiable information is also used to resolve any disputes, or may be used as deemed appropriate by law.
We may also use your personal information for direct marketing purposes, like subscription to our Newsletter. However, you will have the right to opt out of our Newsletter subscription if you do not want to receive updates from us.
Non-personally identifiable information – We collect non-personally identifiable information about our visitors to improve our website and to make it more users friendly.

Parties to whom we disclose information about our customers

We may disclose all or some information we collect about our former or current customers to partners or third parties. These include:
Joint Marketers or Service Providers – Any third party who assists us in providing services to our clients will have access to information we collect about our clients. These service providers can be companies who offer customer support services to our clients or who market our new products and applications to current customers.
Affiliates – We have affiliated with financial service providers including other title loan companies who help us reach more customers and also help us provide information about our products and services to our clients. At any time, we may feel the need to disclose information about our current or former customers to our affiliates.
Third Parties – Third party companies include both financial and non-financial companies and service providers such as banks, other lenders, publishers, retailers and marketers. We may need to disclose information about our clients to these third parties as permitted by law to respond to government enquiries, or to defend legal actions against the company.
Opting out of sharing your personal information with third parties
You may choose to opt out or limit the disclosure of your personal information to third parties as described above. In such a case, please contact our Customer Service department by sending them an email at customerservice@southwesttitleloans.com

YOUR CHOICES

As already mentioned above, you can opt out or limit the disclosure of your personal information to third parties. You can also restrict or express your preferences about how Southwest Finance. LLC can contact you. We contact our clients from time to time to update them about new products and services or to remind them about their next payment. If you want to restrict the way we contact you to either phone or email, you can inform us about your preference by contacting Customer Services at customerservice@southwesttitleloans.com
Clients can also opt out from our mailing list by following instructions given in the newsletters which are sent by email. If you opt out of our mailing list, you will no longer receive updates about special offers or new products and services launched by Southwest Finance, LLC.
Despite this, Southwest Finance, LLC reserves the right to contact you regarding your account status or any changes made to it as deemed appropriate. Any technical service issues regarding a product or service you ordered will also be informed through phone or email. You will not be able to opt out of these correspondences, as they are an essential part of the product or service which you requested. They are also an essential part of customer support and service.

Accuracy of your Account Information

As a provider of products and services, we will take steps to ensure that we have up-to-date and accurate information about our clients with us at all times. For this, you may be required to fill out forms with your information so we maintain complete and accurate information about you in our records. If you feel that any information about you on record is inaccurate or needs to be updated, please contact us immediately at customerservice@southwesttitleloans.com

Changes to Privacy Policy

Southwest Finance, LLC reserves the right to change this Privacy Policy at any time without notification. It is your responsibility to regularly visit this section of the website to view the revised Privacy Notice.

Additional Security Precautions

As a user of this website, it is your responsibility to protect your information also. Do not disclose your user name and password to others, and restrict access to your computer if you store passwords.

Browser Cookies

To improve user experience of visitors visiting our website, we collect aggregate statistics about our visitors using browser cookies. This cookie is saved on the visitor’s computer if his / her browser allows cookies to be saved. If you do not want any cookies to be saved on your machine, you can disable browser cookies.

Have questions about our Privacy Policy?

If you have any questions or queries about our Privacy Policy or about our products or services, you can contact us by email at contact@southwesttitleloans.com